Reviews

"Annie answered all of my questions with regards to the automobile insurance coverage. She provided exceptional professionalism and great customer service."

"Brayden was absolutely a pleasure to work with. He was consistent in answering all of my questions. He knew about all of the products and services State Farm had to offer. He made sure I got a rate that was affordable and beneficial to me and my household. I’m a huge procrastinator and am quick to say no in a heartbeat. But when he compared rates and it was undeniably State Farm."

"10/10"

"Friendly, knowledgable, no pressure, great price"

"Helped out a lot, also did great dealing with my awful time management. Would recommend."

"great experience and easy to work with.. id recommend to family and friends and have actually.."

"This location of State Farm, took such GR8 care of my insurance needs! Gotta support the small town business!! Nick Mortallaror is the BEST! I Got LOTS of insurance at a GR8 rate!
Thank you so much for all your help! You have a wonderful TEAM! I appreciated all their time to help me!
If you're near the Grain Valley area & have insurance needs, I would recommend Nick! Nick & his team are FABULOUS!"

"Brayden was the best, great customer service and professional. He answered all my questions and responded very quickly. I got quoted for cheapest price I haven’t seen in years"

"We use the Nick Mortallaro office for our business insurance needs and would highly recommend! They are incredibly professional and responsive anytime I'm in need of something. Thankful for their great service!"

"So helpful with all my new changes"

"Exceptional service and staff!"

"Very responsive to questions."

"I was shopping around for insurance and couldn’t find the right price until I had a talk with Brayden , he gave me a price I was willing to pay and he made me feel comfortable that I made the right decision with State Farm"

"Nick made switching over painless and saved me hundreds a month compared to what I was paying. He walked me through the coverage line by line so I actually understood what I was getting instead of just being handed a quote. Quick to respond and no pressure at any point. Highly recommend giving him a call if you haven’t shopped your policy in a while!"

"The staff was patient with me for a LONG time to get my business - which isn't even that much. But they treated me as importantly as if it was! Then they gave me an unexpected premium reduction from what I had. I didn't think I'd probably ever get a better rate than what I had and it was worth a change in companies. I was treated with respect while I decided what coverage I needed and were patient during the whole process. Take a look at them and let them see how they can help you!"

"This office is a first class operation. Everyone is very pleasant speaks to you upon entry answers. Your questions does not delay in responding or obtaining information or completing requests. I highly recommend this State Farm facility."

"They are always very courteous and helpful."

"Quite. Insensitive to customer needs 3 emergency roadside requests from the customer and the withdrew the coverage at renewal !!
Not dependable carrier at all"

"After experiencing rising insurance costs with my insurer the past few years, I decided it was time to try and cut my expenses and explore other options. Members of my immediate family have enjoyed coverage with State Farm for decades and I decided to see what State Farm may be able to do for me. In June 2026 I visited the Nick Mortallaro agency in Grain Valley and met Angela O’Brien. She reviewed my current home and auto coverage dec pages, asked relevant questions regarding the properties and prepared quotes for me. She was helpful, friendly and prompt. It did not take long for me to decide to complete the insurance process with Angela. In my case, she was able to reduce my premium on both my home and autos. My brief contact with other agency staff has also been positive. I would recommend Angela and this agency."

"Zach was very helpful and understanding of my busy life. He made switching easy and enjoyable!"

"My daughter gave me the name to her Agent with StateFarm and was the best day I’ve had in a very long time.I re’d a bundle deal and saved me BIG!Thank You StareFarm"

"I already had State Farm but the guy I was talking to was in Colorado and although he was nice, I wanted a neighbor to be taking care of me and wow did I choose the right place. I’ve talked to three people here so far and they are all extraordinarily nice. BLAKE is my guy and I couldn’t be happier. I can’t say enough good things about this agency and this location. Highly recommend!"

"I have done business with Nick’s agency for quite a while now, and most of my interactions have been with Laurel in the office while handling vehicle claims. Filing a claim is never a fun experience, but every time Laurel has been responsive, professional, and genuinely helpful. She always went out of her way to make sure we were taken care of, and the process was smooth and quick each time. I truly appreciate the level of customer service and support their agency provides."

"My insurance agent, Logan Haugmo was very helpful and quick with updating my insurance policy with my new car."

"Laurel is great to work with and responds in a very timely manner."