State Farm® Insurance Agent Nick Mortallaro

"Quite. Insensitive to customer needs 3 emergency roadside requests from the customer and the withdrew the coverage at renewal !!
Not dependable carrier at all"

"After experiencing rising insurance costs with my insurer the past few years, I decided it was time to try and cut my expenses and explore other options. Members of my immediate family have enjoyed coverage with State Farm for decades and I decided to see what State Farm may be able to do for me. In June 2026 I visited the Nick Mortallaro agency in Grain Valley and met Angela O’Brien. She reviewed my current home and auto coverage dec pages, asked relevant questions regarding the properties and prepared quotes for me. She was helpful, friendly and prompt. It did not take long for me to decide to complete the insurance process with Angela. In my case, she was able to reduce my premium on both my home and autos. My brief contact with other agency staff has also been positive. I would recommend Angela and this agency."

"Zach was very helpful and understanding of my busy life. He made switching easy and enjoyable!"

"My daughter gave me the name to her Agent with StateFarm and was the best day I’ve had in a very long time.I re’d a bundle deal and saved me BIG!Thank You StareFarm"

"I already had State Farm but the guy I was talking to was in Colorado and although he was nice, I wanted a neighbor to be taking care of me and wow did I choose the right place. I’ve talked to three people here so far and they are all extraordinarily nice. BLAKE is my guy and I couldn’t be happier. I can’t say enough good things about this agency and this location. Highly recommend!"

"I have done business with Nick’s agency for quite a while now, and most of my interactions have been with Laurel in the office while handling vehicle claims. Filing a claim is never a fun experience, but every time Laurel has been responsive, professional, and genuinely helpful. She always went out of her way to make sure we were taken care of, and the process was smooth and quick each time. I truly appreciate the level of customer service and support their agency provides."

"My insurance agent, Logan Haugmo was very helpful and quick with updating my insurance policy with my new car."

"Laurel is great to work with and responds in a very timely manner."

"It was a privilege meeting and working with the State Farm Team in a time when I needed them the most! Jada was able to professionally address all of my insurance needs and definitively articulate all of the perks and benefits I really just couldn't pass up!! Any questions I had lined up in advanced to ask, Jada had already covered them while going over all of the information beforehand...AMAZING, Thanks Jada. Also, Nick Mortallaro at State Farm followed up with me to make sure I received the necessary emails sent regarding other financial information, showing they put their drivers needs, concerns, etc first. I can really come to like, trust, value, and become a loyal customer to the State Farm team, able to put my trust in them in knowing i'll always have excellent Customer Service and Support with INTEGRITY....:-)"

"Great service from quote to policy activation!"

"Courteous fast service had my insurance one day done just a phone call"

"Tim was very helpful and quick about getting everything done and the copies of my cards to me. I really appreciate the fast response"

"Exceeded my expectations on the ease of transferring auto, home, and umbrella coverage from another provider. Communication was excellent. State Farm rates are significantly lower than what I was paying with the old company, and at the same amount of coverage. I have also found their website to be intuitive and easy to access.
I am so happy I switched to State Farm."

"The staff is very friendly and helpful!"

"Candance was amazing! She was kind, patient and worked quick in getting this transition done."

"Professional and friendly staff. Great experience with this agency."

"Brayden was great. He explained everything plain and clearly. I love the deal he presented to me. He got me a plan $100 cheaper. Brayden needs a raise. He did a great job. Thank you Brayden."

"Very professional and patient with me, while I worked though my first time getting insurance on my own."

"I recently filed a claim and after the 100 questions, I finally got it resolved and my car is going to be repaired. The real problem is I keep getting asked the same questions over and over again. I’m not sure they listened or they can’t get on the same page. I feel like I’m being badgered. Just take care of business, but I guess it’s hard for them to do! Very sad!!"

"I have always had great service from this team."

"Nick and his team (shout-out to Laurel) are always very helpful and quick to respond. Appreciate you guys!"

"Another effortless phone call to get the insurance started up on my latest auto purchase. No high pressure sales. No more insurance than necessary for my own situation. Thanks for making this easy peasy!!"

"These folks are truly first class in customer service. I had a knotty little issue to resolve and Jake and Logan took all the time needed to resolve it successfully. GREAT JOB GUYS!!!"

"Nick's Agents are fantastic and always super helpful, quick, and efficient. The agents are knowledgeable and get things done without hesitation. I appreciate all their help!"

"been using for years but seems like i gotta call corporate anytime i have a problem. never helpful would consider a different agent if using state farm. have never got any kind of rate deduction and if i’ve tried to they just can’t do anything to make my rates lower or any kind of reassurance i chose the right insurance agent or company"